Welcome to web.Best.
We’re on a mission to empower users with innovative short-video website solutions that drive user engagement, authentic connections, and business growth.
By using our products and services, you agree to the following Terms of Service (“Terms”), which outline our commitments to you, and your rights and responsibilities when using our services.
Please read them carefully, and contact us if you have any questions.
By accessing and using web.Best, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use web.Best and our Services.
Use of web.Best:
1. Overview of our web.Best Services : These Terms apply to your access and use of web.best’s services, including our website creation tools, video streaming options, integrations, and other products and services (collectively, “Services”). By using our Services, you agree to be bound by these Terms, as well as our Privacy Policy and other operating rules we publish via our Services. Our Services are provided “as is.” web.Best, along with its suppliers and licensors, disclaims all warranties, whether express or implied, to the fullest extent permitted by applicable law. This includes, but is not limited to, any warranties of merchantability, suitability for intended use, and non-infringement. Neither web.Best, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.
2. Your web.Best Account : Creating an account with web.Best requires accurate and current information so we can communicate with you about updates, changes to our Terms, and your account. We may limit your access to our Services until we’re able to verify your account information, like your email address. You are responsible for all activity under your account, including maintaining the security of your login credentials. Notify us immediately if you suspect unauthorized access to your account. When you create a web.Best account, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about our services and what we have to offer. We may need to send you also emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response.
3. Minimum Age Requirements : Our Services are not intended for use by children. If you are under the age of 13 (or 16 in Europe), you are not permitted to use our Services. Users under 18 must use our Services only under the supervision of a parent or legal guardian who agrees to these Terms.
4. web.Best User Agreement : web.Best enables you to create visually appealing short-video websites with ease, and we’re excited for you to use it. By signing up, you’ll gain access to web.Best’s start plan, with optional plans offering advanced features such as custom branding, AI conversion forms, short videos creation assistance, and premium integrations such as the Best app. We don’t claim ownership of your content, so you retain full rights over anything you publish on your website. However, we ask that you publish responsibly, ensuring that your site remains free of prohibited content like spam, scam, malware, or any material inciting violence.
5. Subdomains and URLs : When you create a website on web.Best, you receive a free subdomain, such as yourbrand.sites.best. Users are prohibited from engaging in “domain squatting,” claiming an unreasonable number of subdomains, or selling access to subdomains without permission.
6. Content License : By sharing or uploading content to web.Best, you grant us a global, royalty-free, transferable, and non-exclusive license to use, reproduce, modify, and distribute the content for the purpose of improving and/or promoting our Services. This may include making publicly available content accessible to select third parties for distribution through their platforms such as the Best app (https://www.app.best). Users on web.Best may share or repost portions of your content, provided they credit you as the original author with a link back to your website.
7. Content Removal : If you delete content, web.Best will make reasonable efforts to remove it from public view, although cached versions or external references may persist temporarily.
8. Web Traffic : web.Best may use third-party services to measure site traffic and audience. By hosting a website on web.Best, you agree to assign your website’s traffic to us, and we reserve the right to sign a Traffic Assignment Letter on your behalf. This means web.Best may receive aggregated credit for your website’s traffic, and you may be asked to provide proof of website ownership if needed.
9. Acceptable Use : Users must adhere to web.Best’s User Guidelines, ensuring content and activities do not violate community standards. Illegal content, scam, spam, and harmful practices are strictly prohibited. For video uploads, users must also comply with our Video Guidelines.
10. Video Guidelines : We’re excited to offer a high-quality video streaming platform with CDN to help you engage audiences worldwide, and these guidelines clarify a few basic expectations to ensure smooth use of our video service. Videos should be played using the web.Best video player exclusively on the web.Best user website where the service was purchased; sharing direct video links or using our platform to host content for external sites is prohibited. Video uploads are limited to a maximum of 60 seconds in length and 1080p resolution, with 4K video support coming soon. Additionally, each uploaded video will automatically generate a cover image from an extract unless the user opts to set a custom cover image that better represents their video. While we don’t set fixed limits on storage or bandwidth outside your plan’s coverage, we expect usage to align with the normal activity of a typical website. In rare cases of disproportionate or unreasonable use for a personal or business website, we may limit or discontinue service. All videos are subject to our content policies, and prohibited material, including mature or harmful content, is not allowed. Thank you for using our platform responsibly and helping us maintain a fair, high-quality video experience for everyone on web.Best.
11. Security and HTTPS : web.Best provides free HTTPS for all sites by default, including custom domains, through Let’s Encrypt. By using a custom domain, you authorize us to act on your behalf for the sole purpose of enabling HTTPS.
12. Attribution : web.Best may place an attribution in your website footer or toolbar indicating that it is powered by web.Best. For more details on altering or removing this attribution, please refer to our Attribution Options.
13. Custom Domains : Domain name services on web.Best are offered in partnership with third-party registrars, and users are bound by the registrar’s terms and relevant policies, including ICANN guidelines. When you register a custom domain with third-party registrars, you’re required to provide complete and accurate registration information, and you must keep this information current. In most cases, the contact information you provide as part of the registration process will be used as your administrative contact, technical contact, and billing contact for the domain.
14. Content Responsibility : Content created and posted via our Services is your sole responsibility. web.Best does not control or monitor user content but reserves the right to remove or disable content that violates our policies or applicable laws. You agree to not post harmful, offensive, or illegal content, or to infringe on the intellectual property rights of others.
15. Visitors and users Responsibility : We haven’t reviewed, and can’t review, all of the content (like text, photo, video, audio, code, computer software, items for sale, and other materials) posted to or made available through our Services by users or anyone else (“Content”) or on websites that link to, or are linked from, our Services. We’re not responsible for any use or effects of Content or third-party websites. We don’t have any control over third-party websites. A link to or from one of our Services does not represent or imply that we endorse any third-party website. We don’t endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties. You’re fully responsible for the Content available on your website, and any harm resulting from that Content. It’s your responsibility to ensure that your website’s Content abides by applicable laws and by the Agreement. We aren’t responsible for any harm resulting from anyone’s access, use, purchase, or downloading of Content, or for any harm resulting from third-party websites. You’re responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Any Content that’s for sale through any of our Services is the seller’s sole responsibility, so you must look solely to the seller for any damages that result from your purchase or use of Content. We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content. Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.
16. Fees : For paid features of web.best’s Services, you agree to the specified fees. Depending on the Paid Service, there may be different kinds of fees, like some that are usage-based, one-time, recurring, revenue-based, or based on an advertising campaign budget that you set. For usage-based fees — such as fees for the video streaming feature — you pay us monthly regarding the number of video views (AKA streams) your website generates, plus the highest number of videos hosted on your website during the monthly period. Minimum usage-based fee of our services is of 1 (one) euro per month.
17. Taxes : To the extent permitted by law, or unless explicitly stated otherwise, all fees do not include applicable federal, provincial, state, local or other governmental sales, value-added, goods and services, harmonized or other taxes, fees, or charges (“Taxes”). You’re responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we’re obligated to pay or collect Taxes on the fees you’ve paid or will pay, you’re responsible for those Taxes, and we may collect payment from you.
18. Payment : You must provide accurate and up-to-date payment information. By providing your payment information, you authorize us to store it until you request deletion. If your payment fails, we suspect fraud, or Paid Services are otherwise not paid for or paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services), we may immediately cancel or revoke your access to Paid Services without notice to you. You authorize us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we can’t charge your primary payment method.
19. Refunds : There are no refunds and all payments are final. We may have a “no-show policy” for our Paid Services that require your participation. This means that if you don’t show up, login, connect your domain, don’t use your website, don't post content, or are late for a scheduled session, you’ll still be charged for the Paid Service and won’t be entitled to a refund, including our minimum usage-based monthly fee.
20. Fees Paid to Third-Party Websites or Website Owners. Website owners can sell items (goods, content, services, etc.), offer subscriptions for their websites at specific price points and intervals, or simply collect payments. We’re not involved in a website’s subscription details or store operations (including the quality, timing, pricing, or legality of what may or may not be included in exchange for payment, or any goods or services purchased). If you buy items or subscriptions from a website, you’re making the purchase directly from the website owner, and they’re solely responsible for the items sold. Please contact the website owner if you have any questions or complaints.
21. Third-Party Integrations : You may use third-party integrations with our Services. These third-party services are subject to their own terms, which may apply separately from these Terms. web.best is not liable for issues caused by third-party integrations.
22. Intellectual Property : web.best retains ownership of its trademarks, content, and technology associated with our Services. By using our Services, you do not gain ownership rights over web.best’s intellectual property.
23. Changes to the Terms : We may update these Terms from time to time to reflect changes in our services or for legal reasons. If material changes occur, we’ll notify you through our Services. Continued use of the Services after changes signifies your acceptance of the new Terms.
24. Termination : web.best may terminate your access to the Services at any time, with or without cause or notice. If your account is terminated due to violation of these Terms, you may not be entitled to a refund for any paid services.
25. Disclaimers and Limitations of Liability : Our Services are provided “as is,” without warranties of any kind. web.best and its affiliates are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services.
In no event web.Best, or its suppliers, partners, or licensors, will be liable (including for any third-party products or services purchased or used through our Services) with respect to any subject matter of the Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed 50 Euros or the fees paid by you to web.Best under the Agreement during the six (6) month period prior to the cause of action, whichever is greater. web.Best shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
If we cause damage to you and you are a consumer in Europe, we limit our liability to the maximum amount permissible in your country of residence. Liability will be limited to foreseeable damages arising due to a breach of material contractual obligations typical for this type of contract. web.Best isn’t liable for damages that result from a non-material breach of any other applicable duty of care. This limitation of liability will not apply to any statutory liability that cannot be limited, to liability for death or personal injury caused by our negligence, liability caused by our willful misconduct or gross negligence, or our responsibility for something we have specifically promised to you. You and we agree that we and our affiliates’ total liability is limited to the greater of 50 euros or the amount paid by you to use our Services during the 6 months preceding the claim; To the extent that our liability is limited or excluded, the limitations or exclusions will also apply to the personal liability of our employees, legal representatives, and vicarious agents.
26. Prohibited Conduct : You agree not to engage in any of the following prohibited activities when using our Services:
- Using the Services for any purpose that is illegal or prohibited by these Terms.Interfering with the security or proper functioning of the Services.
- Using any automated system, including but not limited to robots, spiders, or offline readers, to access the Services.
- Engaging in any use of our Services that does not strictly comply with this Agreement.
- Violating any applicable laws or regulations, including laws related to online conduct, content standards, licensing, privacy, data protection, data export, financial services, consumer protection, unfair competition, and false advertising.
- Using the Services for unlawful purposes, publishing illegal content, or furthering illegal activities.
- Infringing or misappropriating the intellectual property rights of web.Best or any third party.
- Overburdening or interfering with our systems or imposing an unreasonable or disproportionately large load on our infrastructure, as determined by us in our sole discretion.
- Disclosing the personal information of others without proper authorization.
- Using the Services to send spam, bulk unsolicited messages, or unauthorized communications.Interfering with, disrupting, or attacking any service or network associated with our Services.
- Creating, distributing, or enabling content that facilitates or operates alongside malware, spyware, adware, or other malicious code.Reverse engineering, decompiling, disassembling, deciphering, or attempting to derive the source code for any non-open-source technology related to the Services.
- Renting, leasing, loaning, selling, or reselling the Services or related data without our prior consent.
27. Unauthorized Copyright Trolling : web.Best is committed to protecting our users from abusive copyright claims, commonly known as "copyright trolling," where baseless or exaggerated claims are made to pressure or intimidate website owners. To foster a fair and creative environment, web.Best only addresses legitimate copyright claims that include verifiable proof of ownership. We reserve the right to reject claims that are unsubstantiated, excessive, or made in bad faith, and we support users in filing counter-notifications when faced with baseless claims. Repeated or malicious claimants may be restricted or blocked from accessing our claims process, and web.Best may take further action to protect users from harassment or extortion. This policy will be reviewed periodically to adapt to evolving legal standards, ensuring that copyright protection on our platform remains balanced and fair, allowing users to innovate without fear of unwarranted disruption.
28. Governing Law and Jurisdiction : These Terms are governed by the laws of France. Any dispute arising from these Terms or your use of the Services will be handled by the courts of Paris, France.
Contact : For any questions about these Terms, please contact us at support [at] web.best.
